Frequently Asked Questions

We have two locations: Wyckoff, NJ (Bergen County) and West Nyack, NY (Rockland County). Free parking is available onsite at both locations.

Virtual therapy is provided via a HIPPA-compliant platform and requires a stable internet connection. Research shows that virtual therapy is just as effective as in person therapy. It is ideal for busy professionals, out of state clients and individuals with mobility issues and other disabilities. However, it isn’t for everyone. Virtual therapy isn’t recommended for individuals with attention/focus difficulties and acute psychiatric conditions.

We are in network with major insurance providers. Please contact us to determine your coverage and copayments, if applicable. All insurance claims are electronically submitted to your insurance by an online claims’ processor.

Our fee is $150 for a 45 minute session and $175 for a 60 minute session. Sliding scale option is available.

Yes, we specialize in couples therapy and provide family therapy as well.

Our style is eclectic. We avoid a cookie cutter one size fits all model and integrate different modalities tailored to our clients’ needs. We recognize the importance of working with a counselor who is a good fit. Please reach out to our practice director, Ellen Usatin, at ellen@ellenusatin.com to discuss your unique needs.

Although I don’t believe in having “ideal clients”, I certainly have a good idea who is a good fit for the type of therapy I provide. My clients are intelligent, self-motivated and curious about themselves and the world around them. They seek therapy not just to discuss their issues, but to generate change within.

While we make every effort to match you with a therapist who is well suited to your needs, we understand that sometimes the fit may not feel right. If this happens, please let us know. We will be happy to explore a reassignment to another clinician or provide appropriate referrals to help you find the right support.

During initial phone consultation, we will briefly discuss your goals and issues you are facing as well as logistics of receiving therapy (schedule, availability, frequency, etc.). You will have an opportunity to ask questions and inquire about your therapist’s training, experience and therapeutic style.

My intake session is 45 minutes to an hour. During this session, I will collect demographic data, explore your history and background and begin formulating a treatment plan based on your goals and preferences. I will also answer questions and address any concerns about therapy and working with me you may have.

The duration of therapy varies depending on your individual needs, the concerns you wish to address, and your readiness and motivation for change.

Some clients may benefit from solution-focused therapy, while others may choose to engage in therapy for a longer period of time as they explore deeper concerns, navigate life changes, or work toward ongoing personal growth. On average, our clients participate in therapy for approximately six months to one year, although there is no set timeframe for therapy.

Our goal is to provide you with the support, insight, practical tools, and coping strategies that are meaningful to you and can be integrated into your everyday life. We believe you should have an active role in determining the course and duration of your therapy. As your needs change and your goals evolve, the frequency and length of treatment can be adjusted accordingly.

We do not believe there is a “right” amount of time to be in therapy. Our role is to meet you where you are, provide the support that is most helpful to you, and work collaboratively with you to determine when and how therapy best serves your needs.

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Although we understand that emergencies and unexpected circumstances can arise beyond your control, we require at least 24 hours’ notice for all session cancellations or rescheduling requests so that we have an opportunity to offer your appointment time to another client. Cancellations made with less than 24 hours’ notice are subject to a $100 cancellation fee.

Please email our practice director, Ellen Usatin, at ellen@ellenusatin.com with any questions and concerns.

Yes. We provide both in-person and telehealth therapy. In-person sessions are available at our offices in Wyckoff, NJ, and West Nyack, NY.